I bought a vintage Suzuki in great condition and selected this shop to do a tune up and tire change since they claim to specialize in classic Japanese bikes. They informed me that I needed a new petcock so they changed it for me. When I got home(about an hour away) I noticed a strong gas odor and saw drops of gas dripping from the petcock bolts. The tires also felt like they weren't balanced and closer inspection showed that the weights on the wheels were the original ones and hadn't been moved. I called the shop and told them this and they recommended bringing the bike back in. With my work schedule, it isn't easy to arrange rides and time off to do this so I just tightened the petcock bolts(which stopped the leak) and figured I'd bring the bike in to balance the tires when I had a chance. I didn't have time to ride for a few weeks so last weekend I was finally able to get out on the road. I got about 15 miles out of town on a windy road and had a sudden flat. Luckily I didn't wreck but I was stranded for about 1.5 hours while a tow truck was able to find me and my insurance only provided a tow within 40 miles which excludes Atlanta Motorcycle Works. I had the bike towed to a shop closer to my area and when they looked at the tires they noticed that the issue wasn't with the tires, but rather the valve stem was incorrectly installed. When I contacted Atlanta Motorcycle Works telling them this, their initial reaction was, "We aren't paying for anyone else's work." Considering I spent around $500 for a tune up and tires(purchased elsewhere) installed and I came back with a leaky petcock, unbalanced tires and, apparently, tires that could fail at any minute, I was looking more for a refund for the tire installation that put my life in jeopardy. Jason was very attentive to my situation and handled it as promptly as possible, contacting the owner. I was told that they did not install valve stem seals on my bike which is NOT their standard practice. And also that they would rather hold onto their policy of only guaranteeing their work if they can do follow up repairs themselves. I informed them that the RIGHT thing to do would be to come to some agreement about reimbursement for a job poorly done that I'm now having to pay another shop to do. Acknowledging this, they still said they won't reimburse me. Finally, I was offered a free oil change any time I'm in the area but considering the lack of attention to detail in tightening the petcock, not balancing the tires and improperly installing a valve stem, I don't think I'd trust them with my bike again. It may be their policy, but it's my safety.
It's been a while but these guys did a great job in my 1974 Kawasaki G4TR when I rebuilt that thing from scratch but could not get the carb straight. Thanks for the great job! I'll be seeing you guys again real soon.
I had a great experience. Fair prices with great customer service. I will not go anywhere else for work.
Jason and his team do excellent work. Brought it a '74 CL360 that needed to be rejetted/tuned after some upgrades - had it back in 2 days, ran like new. Had other work done since - new ignition, tune-ups - offered solid advice for fork upgrades, then installed correctly. Taking them a '76 CB550 shortly. Anyway, would recommend for vintage bikes - glad these guys are in GA.
Just finished putting the new tires back on my 82 Suzukimatic GS450 and I'm very pleased. Jason was clear and very reasonable on price. Thr bike runs great and looks awesome! I would highly recommend them!
Atlanta Motorcycle Works is a US Car Repair based in Woodstock, Georgia. Atlanta Motorcycle Works is located at 615 Mauldin Dr, Woodstock, GA 30188, USA.
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