Worst bank and branch ever! I come in every month to cash one of my bonus checks. They never have more then one teller. Always a line to the door. The manager always greets customer as they come through the door but won’t help the lonely teller.
My personal bank a mile from home. Usually quick lines at the ATM with a double stack ATM lane outside. Never had an issue here and I've used this location dozens of times.
Been a customer for nearly 2 decades. That changes today. They did away with their advantage checking. Did away with my Keep the Change savings account. Too many stipulations to keep it accounts free. Too many fees, fees too high, and lack of options for the working poor. So while I'm waiting, the signal in here must be blocked because I have service bars but "Can't connect to network." So I use their free wi-fi and can't get on half the sites I want to while I wait. They're a half a hair better than Wells Fargo but still suck.
I went to get a document notarized I was informed that it will be a couple minutes before someone would be able to get to it. I waited for 45 minutes just to find out that it will be two hours before anyone will be available to notarize a document
Edit: Customer service took this from a 1 star to 4 star rating. They have a hardship program for 90 days to hold fees for folks between jobs. I had to say "Please close my account." But they went out of the way to keep this 20 year customer. Thank you Brenda (And Gloria over the phone).
Bank Of America Financial Center is a US Bank based in Woodstock, Georgia. Bank Of America Financial Center is located at 1550 Towne Lake Pkwy, Woodstock, GA 30189, USA.
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